Suport
Need help with Arcyria? Here’s how to reach us.
Getting help
Email support@arcyria.com and include your organization name and workspace URL when you have one.
Arcyria Cloud
Sign in at Arcyria Cloud and use in-product support options from your workspace settings, or email support with the details of your pipeline or run.
Documentation
Start with the getting started guide and developer documentation. For pipeline execution details, see the strict ELT guide in the MantrixFlow architecture docs.
Reporting a problem
When you report a problem, include:
- Organization ID or workspace URL (never passwords or API keys).
- Pipeline ID and recent run ID if the issue is run-related.
- What you expected versus what happened, and when it started.
For security issues, contact support@arcyria.com.